LankaBangla Finance Limited has launched 'Shikha' chatbot, a virtual assistance to provide faster, improved, and convenient services to the customers.
Managing Director and CEO of LankaBangla Finance Limited Khwaja Shahriar said, "We at LankaBangla have been working relentlessly on updating technology for better service quality. As part of this effort- we have launched the "Shikha" chatbot.
Customers will get balance information of deposit, loans, and credit card mini statement, online application for deposit, loan and credit card, recharging mobile balances, according to a press release issued.
Customers will also be able to know about other different product features through "Shikha" chatbot.
The service will be available from the official website www.lankabangla.com