Emirates simplifies waivers and refunds policy
Skip to main content
  • Home
  • Economy
    • Aviation
    • Bazaar
    • Budget
    • Industry
    • NBR
    • RMG
    • Corporates
  • Stocks
  • Analysis
  • World+Biz
  • Sports
  • Features
    • Book Review
    • Brands
    • Earth
    • Explorer
    • Fact Check
    • Family
    • Food
    • Game Reviews
    • Good Practices
    • Habitat
    • Humour
    • In Focus
    • Luxury
    • Mode
    • Panorama
    • Pursuit
    • Wealth
    • Wellbeing
    • Wheels
  • Epaper
  • More
    • Subscribe
    • Videos
    • Thoughts
    • Splash
    • Bangladesh
    • Supplement
    • Infograph
    • Archive
    • COVID-19
    • Games
    • Long Read
    • Interviews
    • Offbeat
    • Podcast
    • Quiz
    • Tech
    • Trial By Trivia
    • Magazine
  • বাংলা
The Business Standard

Wednesday
February 08, 2023

Sign In
Subscribe
  • Home
  • Economy
    • Aviation
    • Bazaar
    • Budget
    • Industry
    • NBR
    • RMG
    • Corporates
  • Stocks
  • Analysis
  • World+Biz
  • Sports
  • Features
    • Book Review
    • Brands
    • Earth
    • Explorer
    • Fact Check
    • Family
    • Food
    • Game Reviews
    • Good Practices
    • Habitat
    • Humour
    • In Focus
    • Luxury
    • Mode
    • Panorama
    • Pursuit
    • Wealth
    • Wellbeing
    • Wheels
  • Epaper
  • More
    • Subscribe
    • Videos
    • Thoughts
    • Splash
    • Bangladesh
    • Supplement
    • Infograph
    • Archive
    • COVID-19
    • Games
    • Long Read
    • Interviews
    • Offbeat
    • Podcast
    • Quiz
    • Tech
    • Trial By Trivia
    • Magazine
  • বাংলা
WEDNESDAY, FEBRUARY 08, 2023
Emirates simplifies waivers and refunds policy

Aviation

TBS Report
15 April, 2020, 10:10 am
Last modified: 15 April, 2020, 09:52 pm

Related News

  • Emirates Skywards crosses 30 million members milestone
  • Emirates to support clean water supply initiative in Bangladesh
  • Emirates Group returns to profitability, Emirates airline hits $1.1b half-yearly profit
  • Emirates SkyCargo and United Cargo announce important deal
  • Emirates wins 3 awards at the Skytrax

Emirates simplifies waivers and refunds policy

Emirates is offering three options to its customers affected by flight cancellations and travel restrictions

TBS Report
15 April, 2020, 10:10 am
Last modified: 15 April, 2020, 09:52 pm
File Photo: A traveller wears a mask at the Dubai International Airport, after the UAE's Ministry of Health and Community Prevention confirmed the country's first case of coronavirus, in Dubai, United Arab Emirates January 29, 2020. Reuters/Christopher Pike
File Photo: A traveller wears a mask at the Dubai International Airport, after the UAE's Ministry of Health and Community Prevention confirmed the country's first case of coronavirus, in Dubai, United Arab Emirates January 29, 2020. Reuters/Christopher Pike

Emirates has updated its Covid-19 travel waiver policies into one simplified approach for rebooking and refunds on tickets applicable for all global territories in covers.

Adnan Kazim, Emirates' chief commercial officer said, "we have worked to ensure that our policies are not only customer-friendly but also compliant with regulatory requirements."

"We, in this regard, are seeking our customers' understanding that refunds will take time as we have a significant backlog to manage."

Emirates is offering three options to its customers affected by flight cancellations and travel restrictions, including keeping their tickets for 760 days, exchanging tickets for travel vouchers valid for up to 2 years, and full refunds on unused vouchers or tickets, said a press release on Wednesday.

All Emirates tickets booked before May 31 for travel up to August 31 will automatically be extended for 760 days. Customers having such tickets could rebook when they decide to travel. 

The ticket will be accepted for any flight to the same Emirates destination or to another city within the same Emirates region with no fees for changes. 

Those wishing to rebook their tickets to travel to another region could also do so and the Emirates would not charge any re-issuance fees in this regard.

Travel vouchers are valid for one year from the date the voucher was issued, and it could be extended for a second year. 

The voucher could be used for any Emirates product or service, meaning that customers could use it to offset charges for flights to any destination in any cabin class, or other services. No change fees apply to this voucher.

Customers who have opted to keep their tickets or opted for travel vouchers could still apply for refunds if they are unable to travel. There will have no refund penalties.

Top News

Emirates / United Arab Emirates / Emirates airlines / Emirates Flight / Coronavirus impact

Comments

While most comments will be posted if they are on-topic and not abusive, moderation decisions are subjective. Published comments are readers’ own views and The Business Standard does not endorse any of the readers’ comments.

Top Stories

  • Bangladesh RMG adds more value to products
    Bangladesh RMG adds more value to products
  • Photo: PID
    LNG import on track to support power generation, PM tells JS
  • Rescuers look on as they sit on rubble, following an earthquake in Hatay Province, Turkey, February 7, 2023. REUTERS/Umit Bektas
    Turkey-Syria earthquake: Clock ticking for untold numbers buried under rubble, death toll crosses 11,416

MOST VIEWED

  • Photo: A design layout of the third terminal of Dhaka Airport/Collected
    Operation and maintenance of Dhaka Airport's terminal-3 under PPP
  • File photo of a Biman aircraft/Collected
    Biman to use own aircraft for Hajj flights this year
  • Photo: Courtesy
    Air Astra’s third aircraft ATR 72-600 arrives in Bangladesh
  • Bangladesh, Rwanda sign air service agreement
    Bangladesh, Rwanda sign air service agreement
  • Tk32.46cr due: Govt confiscates Regent Airways' bank account
    Tk32.46cr due: Govt confiscates Regent Airways' bank account
  • Photo: UNB/Freepik
    Bangladeshi passport remains 9th weakest in Henley Index

Related News

  • Emirates Skywards crosses 30 million members milestone
  • Emirates to support clean water supply initiative in Bangladesh
  • Emirates Group returns to profitability, Emirates airline hits $1.1b half-yearly profit
  • Emirates SkyCargo and United Cargo announce important deal
  • Emirates wins 3 awards at the Skytrax

Features

Illustration: TBS

Planning to study abroad? Explore these four underrated scholarships

13h | Pursuit
Representational image. Photo: Collected.

The understated perks of journaling

12h | Pursuit
Photo: Reuters

A tragedy that will also shake up the region's geopolitics

1d | Panorama
Nimah designed by Compass Architects- Wooden tiles. Photo: Junaid Hasan Pranto

Trendy flooring designs to upgrade any space

1d | Habitat

More Videos from TBS

Unknown facts about Sid-Kiara wedding

Unknown facts about Sid-Kiara wedding

7h | TBS Entertainment
Rescuers dig through rubble as death toll passes 9,000

Rescuers dig through rubble as death toll passes 9,000

7h | TBS World
30% companies see double-digit growth even in hard times

30% companies see double-digit growth even in hard times

1d | TBS Insight
Challenging time waiting for RMG

Challenging time waiting for RMG

1d | TBS Round Table

Most Read

1
Photo: Courtesy
Panorama

From 'Made in Bangladesh' to 'Designed in Bangladesh'

2
Master plan for futuristic Chattogram city in the making
Districts

Master plan for futuristic Chattogram city in the making

3
Photo: Collected
Crime

Prime Distribution MD Mamun arrested in fraud case

4
Leepu realised his love for cars from a young age and for the last 40 years, he has transformed, designed and customised hundreds of cars. Photo: Collected
Panorama

'I am not crazy about cars anymore': Nizamuddin Awlia Leepu

5
Photo: Collected
Startups

ShopUp secures $30m debt financing to boost expansion, supply chain

6
ICB to withdraw Padma Bank investment as return eludes
Banking

ICB to withdraw Padma Bank investment as return eludes

EMAIL US
[email protected]
FOLLOW US
WHATSAPP
+880 1847416158
The Business Standard
  • About Us
  • Contact us
  • Sitemap
  • Privacy Policy
  • Comment Policy
Copyright © 2023
The Business Standard All rights reserved
Technical Partner: RSI Lab

Contact Us

The Business Standard

Main Office -4/A, Eskaton Garden, Dhaka- 1000

Phone: +8801847 416158 - 59

Send Opinion articles to - [email protected]

For advertisement- [email protected]