Samsung introduces industry’s first 24/7 call centre

Samsung Bangladesh recently extended its call centre operational hours to 24/7 for 365 days.

It is the country's first company in the appliances industry to offer 24/7 call centre service, said a press release.

The company has started this service from February 3, 2020.

Seungwon Youn, country manager of Samsung Bangladesh said, "We are constantly finding ways to upgrade and tailor our after-sales service by understanding our local customers' needs and wants. As a leader in the digital technology industry, we strive to offer excellence in customer service, which will ultimately drive brand attractiveness among our customers."

Customers from all over Bangladesh can reach Samsung helpline by dialing 08000 300 300 (toll-free) at any time from the aforementioned date for service & product information.