Microsoft says an outage with Microsoft 365 services mitigated
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WEDNESDAY, FEBRUARY 08, 2023
Microsoft says an outage with Microsoft 365 services mitigated

Tech

Reuters
02 April, 2021, 08:40 am
Last modified: 02 April, 2021, 08:41 am

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Microsoft says an outage with Microsoft 365 services mitigated

"We have confirmed that the underlying DNS outage has been mitigated. Currently we're validating the recovery of the downstream Microsoft 365 services," it said in a tweet

Reuters
02 April, 2021, 08:40 am
Last modified: 02 April, 2021, 08:41 am
Silhouettes of laptop and mobile device users are seen next to a screen projection of Microsoft logo in this picture illustration taken March 28, 2018. REUTERS/Dado Ruvic/Illustration/File Photo
Silhouettes of laptop and mobile device users are seen next to a screen projection of Microsoft logo in this picture illustration taken March 28, 2018. REUTERS/Dado Ruvic/Illustration/File Photo

Microsoft Corp said on Thursday it has mitigated an issue with its Microsoft 365 services and features, including workplace messaging app Teams and Azure, after many users were unable to access them.

"We have confirmed that the underlying DNS outage has been mitigated. Currently we're validating the recovery of the downstream Microsoft 365 services," it said in a tweet.

We're investigating an issue in which users may be unable to access Microsoft 365 services and features. We'll provide additional information as soon as possible.

— Microsoft 365 Status (@MSFT365Status) April 1, 2021

Domain Name System (DNS) is effectively an address book of the internet which enables computers to match website addresses with the correct server.

Earlier, outage tracking website Downdetector showed over 8,000 incidents of people reporting issues with its widely used Teams workplace messaging app.

Downdetector only tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform. The outage might be affecting a larger number of users.

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