Last month, Officer Matt Lima was called to a food store in Massachusetts's Somerset. Two women in the store were reported not to have been scanning all their groceries, reported BBC.
When the family was questioned, they said they could not afford to pay for all their food due to financial problems but still wanted to give the children a Christmas dinner.
Matt Lima served the family with a "no trespass" order because of the shoplifting. However, he did not press any charges seeing that all the items on the shopping receipt were for food.
Matt then proceeded to do something extraordinary. He bought the family gift cards worth $250 (Tk21,262) with his own money so the women and their two children would be able to buy food for their Christmas dinner at another shop of the same chain.
"The two children with the women reminded me of my kids, so I had to help them out," Officer Lima said.
"Obviously, this family was in need and I can't imagine having to make the decision to go to Stop and Shop [the food store] and just only pay for what I can afford - or do I go there and try to take things for Christmas dinner for the kids?" he told a local TV.
"They were very thankful, they were kind of shocked. I'm sure a lot of people in that same situation would be thinking that there was going to be a different outcome, and maybe they would be arrested or have to go to court.
"I bought the gift card close in value to what would've been taken," he added. "I just did what I felt was right. It's not about me, I just tried to put myself in that family's shoes and show a little bit of empathy.