A resignation note left by a cleaner for her boss has gone viral on Twitter, with people speaking out against the poor treatment of support staff.
Julie Cousins walked out of her job as a cleaner for HSBC last Friday after 35 years, according to her son Joe, reports the BBC.
In her note, the 67-year-old wrote that she was leaving due to being "dressed down" in the office by a manager.
HSBC said it could not comment on individual personnel issues but was working to understand what happened.
Cousins wrote in the note that the treatment she experienced was "nothing more than aggressive and cruel".
"So going forward, please all of you remember - in a world when you can be anything, be kind, because you are all no better than the cleaner."
She told the Mail Online that she was retiring, and that although some people might think it was "just a little cleaning job", she had relied on the work during the five years she spent at the HSBC branch.
Cousins stressed that she felt cleaners were often "forgotten" by others in the workplace.
She added that she decided to leave after the upsetting incident with the manager, as she wanted to work with people she felt comfortable with.
Her son's Twitter post sharing Cousins' resignation note struck a chord on the social network, attracting more than 3,000 comments.
Many users said their parents, children and colleagues had been treated badly working in support staff roles such as cleaners, caretakers, janitors, security guards and receptionists.