Facilities and Security Operation Manager - British Council

Position: Facilities and Security Operation Manager

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.
 
We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.
 
These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Payband: 6/G
Location: Dhaka
Department: Facilities management
Contract type: Indefinite (locally appointed)

Role Purpose:

The purpose of the role is to provide a high quality, efficient & integrated security service and effective operations management of facilities ensuring overall safety, maintenance, and development of British Council premises, including off-site Project Offices in line with British Council standards in order to allow British Council programmes and services to operate safely and securely.

This role will be responsible for ensuring corporate standards and processes for safe and efficient working environments for British Council staff and customers, overseeing/monitoring outsourced suppliers.

Accountabilities:

Security Management

• Provide day to day security management of security staff (guards) provided by an outsourced company.
• Provide sound, accurate and reliable security briefings and updates by collating security information from a variety of sources including networking with local law enforcement agencies.
• Identify any security threats and risks for senior management and act as a point of contact on all security matters for staff in offices.
• Conduct audits, verify compliance, and undertake safety checks. Coordinate with the cross-functional and global team to manage risks & to secure Business Continuity Plan.

Health & Safety management

• Ensure that Health, Safety and Fire risks are assessed on all sites/events and proportional management arrangements are implemented to reduce those risks and records kept.
• Ensure a communicated programme of tests and maintenance are carried out. These include regular fire alarm tests, smoke alarm tests, fire extinguisher testing, and routine tests of the fire alarm/staff exit procedures and records kept.
• Maintain and manage a team of Fire Marshalls and First Aiders and ensure appropriate training and regular communication.

Advisory, Policy and Expertise

• Coordinate specified facility management support services tasks of varying complexity to support professional colleagues in the implementation of business processes, analysis and resolution of issues and problems or delivery of business activities.
• Assess business requirements in consultation with the businesses and resources heads in location offices. To liaise with colleagues to take these needs forward and find solutions to the growing business needs.

Analysis & Reporting

• Responsible for provision and collation of management information for all premises related works, including financial information, budgetary information, online SAP setup, and monitoring and collating information about the performance of service providers.
• Lead on the monitoring and evaluation of all outsourced facilities management services to drive effective reviews, service improvements and greater efficiency.

Customers & Stakeholders

• Deal with customers (both internal staff and external service providers), communicate assertively/persuasively to coordinate complex activities.
• Develop relationships and contacts with stakeholders such as foreign embassies, international and Government ministries, and Departments.

Commercial & Resource Management

• Support bids, negotiates contracts and manages vendor relationships with the help of the procurement team.
• Develops and tracks budgets for facility-related spending.

People Management

• Leading and managing direct report(s) and ability to operate within a geographically dispersed matrix structure, including the ability to coordinate resources not under role holder's direct control.
• Identify requirements and recommends training and development provisions to build improved operational capability within the unit/team/area.

Relationship Management

• Establish and maintain good working relationships with British Council staff in the offices nationally, and if required, regionally.
• Liaison with British High Commission security staff, UNDSS, International and local NGOs, Bangladesh Security Forces organisations (RAB, police etc.) as appropriate.

Requirements:

• Graduate in Operation Management or equivalent in a relevant discipline.
• At least 4 years of experience in facilities and security management.
• Relevant experience in premises management.
• English Language at Proficiency Level CEFR level B2 or IELTS band score 6.5.

Benefits:

• Attractive salary and benefits will be offered to the deserving candidate.
• An inclusive and engaging work environment encouraging cross-team collaboration and building connections with colleagues from different disciplines around the world.
• A learning environment with plenty of opportunities to develop skills and knowledge.
• Experience of working in an international organisation which includes good work life balance and flexible working hours.

Additional Information:

• Applicants should be Bangladeshi passport holder or legally entitled to work in Bangladesh
• All necessary background checks as per the British Council Pre-Appointment Screening policy along with medical check-up will need to be completed successfully prior to signing the final employment contract

Only shortlisted applicants will be contacted and called for interview. We will only shortlist applications submitted on a British Council application form submitted electronically through our careers portal. Any hard copies of the application and incomplete application in the portal will not be accepted.

To apply, please click on the following link that will take you to the careers portal of British Council
Apply here

Closing date and time: Saturday, 18 December 2021 (23:59 BDT Time)
A connected and trusted UK in a more connected and trusted world.

Equality Statement

The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.