Customer Care Executive - Diamond World
Job Type | Full Time |
Job Sector | Customer Support/Call Centre |
Job Location | Dhaka |
Deadline | 21 May, 2021 |
Vacancy: 05
Job Responsibilities
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Make outbound calls to customers, collecting different types of informations and store accordingly in the company database.
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Inform customers about our products and services. Use unique selling points to highlight our product features over the call.
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Assist customers with product price and quality related issues. Take part in database related information entry whenever needed.
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Take complaints and valued suggestions from the customers, follow up properly if and when any issue arises.
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Meeting call targets every day and prepare report accordingly.
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Assist in present and promote products using solid selling techniques to existing and prospective customers.
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Work from the branches and assist customers to try our products if needed.
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Any other duties assigned by the management if and when required basis.
Workplace: Work at office
Educational Requirements
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Bachelor degree in any discipline
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English medium background will be an added advantage.
Experience Requirements
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At least 2 year(s)
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The applicants should have experience in the following area(s):
Call Center, Customer Care, Customer Support through Phone, Face-to-Face Customer Support, Guest Relations/ Services, Monitoring and Reporting
Additional Requirements
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Age 25 to 30 years
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Only females are allowed to apply
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English fluency is must.
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Candidates will have to be attractive and presentable.
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Have a Decent typing speed.
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Skilled in MS Office applications, standard computer efficiency and email communication.
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Ability to work for long hours.
Salary
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Tk. 18000 (Monthly)
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Maximum BDT 18,000 (Depending on candidate`s education, experience and interview performance)
Compensation & Other Benefits
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Life & Health Insurance
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Yearly Salary Review
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Two Festival Bonuses on Gross Salary
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Snacks Bill
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Accommodation and Subsidize food bill (If job placed outside Dhaka)