EBL launches instant digital customer onboarding solution

Eastern Bank Limited (EBL) has formally launched instant digital customer onboarding solution 'EBL Insta Banking,' on Thursday.

According to a press release, this solution allows the Bangladeshi customers to open a bank account from home at any part of the world with their National Identification Card (NID), and a selfie photograph.

Besides, it will allow customers to enjoy the retail banking facilities from home without needing to produce any physical documents or to visit a bank branch, the press release added.

Launched under the Bangladesh Bank's e-KYC guideline, EBL Insta Banking uses state-of-the-art facial recognition through Liveliness Testing to ensure customers' security and privacy.

Ali Reza Iftekhar, managing director and CEO of EBL said, "This digital customer onboarding solution is a timely initiative to ensure customers' health safety and banking services maintaining social distancing, during the ongoing Covid-19 Pandemic. EBL has always been at the forefront of bringing new and innovative solutions to offer customer's seamless banking services experience."

EBL customers are already enjoying fixed deposit and DPS opening facility from home using EBL self-service portal on the bank's website. With EBL Insta Banking, customers now have access to the complete digital onboarding ecosystem.

EBL Insta Banking is available at EBL website, EBL DIA and EBL Skybanking app.