As Brac Bank continues to expand its Agent Banking network, it has launched 31 new outlets across the country amid this unfavourable pandemic situation.
With the new ones, the total outlets of Brac Bank now stand at 531, reads a press release today.
Stating that Brac Bank's vision is to bring the unbanked segment of the people under a formal financial umbrella, the Managing Director and CEO of the bank Selim RF Hussain said: "Our journey may have been was hindered by the Covid-19 impact in the last year-and-a-half, but we are happy to begin 2021 with a significant growth in new outlets to meet our vision through the inclusive banking model of agent banking".
Talking about the future of agent banking, the Head of Alternate Banking Channels at Brac Bank Nazmur Rahim said, "The Covid-19 pandemic has changed the way we deliver banking services. Over 90% of our outlets continued serving customers with a range of banking services through the lockdowns, and that too at extended hours beyond conventional bank transaction time. Moreover, our Agents have provided banking services such as the opening of accounts, foreign remittance payment, cash deposit and withdrawal, fund transfer, and more directly at the doorstep of customers by visiting their homes, businesses or offices".
Brac Bank can provide service on the go through agents using its dedicated agent banking mobile app having 24/7 service delivery capability, customers are provided system-generated printed receipt along with SMS and email notification for every transaction.