MetLife Bangladesh has recently launched a series of virtual training courses for its field force.
In the ongoing Covid-19 pandemic time, these training courses are designed to help them enhance their knowledge and skills on various insurance-related courses right from their homes, said a media statement issued on Wednesday.
MetLife Bangladesh's fully digital and artificial intelligence (AI) enabled training platform offers more than 10 online courses and over 50 video resources for the Field Force to enhance their understanding of MetLife's products and solutions, enabling them to provide better advice and support to customers.
MetLife field Force can also access the platform through a dedicated mobile app.
In Bangladesh, MetLife is the leading life insurance company with over 1 million customers and more than 16,000 field force.
Commenting on the issue, MetLife Bangladesh's General Manager Syed Hammadul Karim said, "In these unprecedented times, our aim is to use innovative and digital tools to help our field force continuously improve their knowledge so that they can truly help the customer navigate their lives."