Walton, an electronics giant in the county, has announced a one-year replacement guaranty facility for its locally manufactured cassettes and ceiling type air conditioners or ACs.
This service applicable for commercial installations like schools-colleges, offices, hospitals, mosques-madrasas, restaurant, hotels, conference rooms etc, reads a press release on Tuesday.
In Bangladesh, only Walton brand is offering replacement guarantee facility on the commercially used cassette and ceiling type ACs.
In addition, the local brand also raised the guaranty period of the compressor of its commercially used ACs to five years from the earlier 3 years.
Walton announced the fresh guaranty periods for its commercial ACs at a declaration programme held at Walton Corporate Office in the capital on 27 March.
Deputy Managing Directors of the company Eva Rezwana Nilu and Amdadul Haque Sarker, Walton Plaza Trade's Chief Executive Officer Mohammad Rayhan, Walton AC's CEO Tanvir Rahman, Chief Operating Officer Sondip Biswas, AC Research and Development Department's Head Engineer Ariful Islam Sales Monitoring and Development Department's Head Zahidul Islam, Walton Corporate Sales' Head Sirajul Islam, Executive Director Shahjada Salim and Senior Operative Director Robiul Alam Bhuiyan participated the programme.
CEO of Walton AC Tanvir Rahman said they have given special importance on delivering the latest technology products at affordable prices as well as providing maximum after sales benefits to the customers.
And thus, he added that every AC of Walton is being marketed after getting quality control certificate from the international standard testing lab Nasdat-UTS, he said.
With this confidence of the highest quality, he said that they declared one year replacement guaranty on Walton's cassette and ceiling type commercial AC and also increased the guaranty period of the compressor of these AC to 5 years.
In addition to the cash price, there is an opportunity to buy in easy installments, he noted.
AC R&D Dept's Head Ariful Islam said that the engineers of Walton's largest and powerful R&D team are constantly adding sophisticated technology to the AC.
To ensure highest quality, durability and maximum cooling performance, he added, hydrophilic golden fin condenser is being used in Walton's cassette and ceiling type commercial AC.
Also, more powerful and energy efficient modern scroll type compressor is used in these commercial ACs. Besides, the globally recognized environmental-friendly R410A refrigerant is being used in the compressors of Walton commercial AC.
AC's COO Engineer Sandwip Biswas said, Walton is producing and marketing 4 and 5 ton cassettes and ceiling type ACs for medium installations like school-college, mosque, madrasa, hospital, hotel, restaurant, conference hall.
Production of 2 and 3 ton AC of the same type of AC will be started soon, he informed, Walton has also variable refrigerant flow or VRF and chiller for large installations.
Walton is also manufacturing and marketing 1, 1.5 and 2 ton spit type AC that are used residentially. There is also one year replacement guaranty as well as 10-year guaranty on the compressor of Walton split type ACs.
Walton has 76 service centers across the country under the ISO Certified Service Management System to provide fast and best after sales service. More than two and a half thousand service experts are working in those service centres.
Walton's skilled and experienced engineers and technicians are providing free service to AC buyers after every 100 days.