bKash app locates your nearby agents, merchants, ATMs, and Customer Cares

Customers can easily find nearby agents, customer care centers, or merchant points from 'bKash Map' option in bKash app anytime from any corner of the country. Due to the convenience of saving time in an emergency, customers have availed of this service more than 2.2 million times in the last five months, states a press release. 

Recently, the 'ATMs' option has also been added to bKash Map. From ATMs of Basic Bank, BRAC Bank, First Security Islami Bank, IFIC Bank, Jamuna Bank, Midland Bank, Shahjalal Islami Bank, and Social Islami Bank, bKash customers can avail Cash Out service at a cost of 14.90 Taka per 1000 Taka.

Using Map of the widely used and popular bKash app, it has now become easier to avail services from 240,000 agent points, 275 customer care centers, more than 250,000 merchant points, and more than 1,150 ATMs across the country.

Besides location, customers can get some added information like the image, address, business type, and service time of a specific agent, merchant, ATM, or customer care center in 'bKash Map'.

To use the map, customers have to select 'bKash Map' after tapping bKash logo on the top right side of the app's home screen. They have to turn on their location to use this feature and view the whole map.

At the bottom of the map, the logo of 'Merchants', 'Agents', 'ATMs' and 'Customer Care' have been placed. Customers can see five nearby agents, ATMs or customer care/customer care points by tapping on 'Agents', 'ATMs', or 'Customer Care'. They can also get directions through the 'Show Route' option after tapping on the logo of the selected merchant, agent, ATM, or customer care point or from the 'Show List' button. However, one can see 10 nearby merchant points by tapping on 'Merchants'.